Lambriggan Court – Covid Confidence InformationYour safety is always our top priority at Lambriggan Court and as a result of the COVID pandemic we have introduced some enhanced protocols in order to make sure you are fully protected during your stay with us. Our professional body, the Professional Association of Self Caterers (PASC), has produced an enhanced cleaning protocol which we have adopted for our business. We have also been awarded the Safe, Clean and Legal certification from Quality in Tourism, and the We’re Good to Go standard from Visit England following inspection of our Covid risk assessments and enhanced cleaning protocols.
As we all know, information about Covid changes frequently and we will amend our risk assessments & cleaning protocols dependant upon the latest government advice. For the moment, certain items have been removed from cottages and pillows and duvets are being rotated in and out of cottages.
We would like to thank all of our guests from 2020 who respected our new Covid safe rules - please don’t worry, there are only a couple of things that we ask of you such as stripping beds and opening windows when you finish your holiday with us. Your arrival and departure times may also be subject to change so that we can undertake enhanced cleaning and fully ventilate cottages prior to cleaning taking place. We will be in touch with you before you arrive to advise of any changes that may be made.
In addition to our enhanced cleaning protocols we have also decided to introduce a COVID GUARANTEE to give you additional peace of mind when booking your stay at Lambriggan Court. Should a booking have to be cancelled (by yourselves or us) due to COVID restrictions then we will offer you the choice of either a full refund of monies paid through our COVID GUARANTEE, or the opportunity to move the booking to an alternative date (subject to availability). Please note that the refund guarantee covers lockdowns and tier restrictions, but does NOT cover you (or members of your party) for being unable to travel because you (or a member of your party) fall ill with COVID, or are required to quarantine or self-isolate. THESE EVENTS CAN BE COVERED BY YOU TAKING OUT TRAVEL INSURANCE, WHICH WE STRONGLY RECOMMEND.
If you have any questions on anything to do with how we are dealing with the Covid situation, please contact us prior to your stay.